We Offer Our Clients Comprehensive IT Support Solutions
We approach each client as a unique partner. It is our goal to become an extension of your business. We invest a significant amount of time and energy into understanding your business and the mission critical outcomes you require from your IT system. We not only conduct detailed audits to determine the level of service required and how it relates to the size; scope of work as well as the industry in which you are operating, but we also work tirelessly to get into the heart of your business with the aim of becoming your virtual Chief Information Officer.
When we are satisfied that we have the correct depth of understanding of your organisation, we then recommend a total solution from which you can select the services you require or wish to leave out – the latter obviously based on an acceptable level of risk – as advised by us. Once you have done this; Service Level Agreements (SLAs) are drawn up, these include: monthly reporting and ongoing business reviews. Transparency and accountability form the backbone of our SLAs which in turn drive our customer relationships.
Peace of Mind
Mid-market enterprises are particularly vulnerable to negative impact should crucial services fail. However, sourcing and employing staff dedicated to monitoring these operations are fraught with challenges for companies operating in this sector, these include skills shortages and cost to company.
Our SLAs are designed to provide you with peace of mind. You get to focus on your primary task - running your business! The LanDynamix team of technology specialists – boasting unsurpassed skill, knowledge and experience - takes care of your IT protection, stability and business continuity.
Moreover, we alert you to new and often more efficient technologies as and when, they become available, or as your market requires them. LanDynamix, as your outsourced ICT partner, optimises your IT investmentswhile reducing support personnel costs and so much more.
Managed IT Support in brief
- Globally competitive proven infrastructure
- Managed by IT specialists
- Zero Maintenance
- Automated best practice processes
- Best of breed technologies
- Alerts and access to global innovations