Network Support
Effective network support begins with a network design that takes the client’s business into account: how many branches does it have, and how should the traffic to each branch be prioritised? What is the best network technology solution?
Our proactive approach uses cutting-edge monitoring of network performance, and to identify problem areas for remediation before they impact the business.
We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your revenue generating services. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive approach, we can prevent many network failures from happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risk is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of managing a computer network.
Network Support - The LanDynamix Way
- Increased Productivity: Continuous insight into your network allows us to reduce the business impact of IT failure and dramatically increase mean time to resolution – we get your employees back to quick as quickly as possible.
- Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimise failures that could impact your business. Your network behaves in a stable and reliable manner.
- Eliminating Emergency Downtime: Regular overview with a combination of monitoring and management, we work extensively to reduce or eliminate where possible emergency outages which causes.
- Network Operations Centre (NOC): Our NOC team is available to assist with all your needs, delivering support remotely and actively monitoring your systems for critical failure.
- Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
Tangible Results
Frequently Asked Questions About Server Support
Through the use of remote monitoring tools and preventative maintenance. In this way we can ensure better uptime and be better able to predict potential network failures. However, even with all the technology in the world there will be times when internet links go down, routers pop or firewalls fall over.
We work tirelessly to ensure we have a deep understanding of your business operating model and what potential impact network failures would have on the company from an operational and cost perspective. If the cost of being down outweighs the cost of a more redundant solution then the investment can be justified.